Orders & Payments
We will ship the goods within 1 working day after your payment. Before the goods are packed and sent out, you can try to contact us to change your address or shipping method or modify or cancel an order that you have already placed. However, all information cannot be changed after the goods are sent out, so please confirm the order information as early as possible.
Credit Cards- We accept American Express, Mastercard, Visa, UnionPay, Bancontact, iDEAL, Google Pay, Shop Pay and Apple Pay. We do not accept Cash or Travelers Checks.
PayPal - Use any payment method on the growing list of ways to fund a PayPal account. Once you have funded your PayPal account, you can use our single-click PayPal express feature to speed through checkout.
An order may be flagged as fraud or need additional verification on our end due to a number of factors. These can include issues with payment, discrepancies between the location where the order was placed and the shipping address, or other irregularities that raise security concerns. To ensure the safety and legitimacy of your purchase, we may reach out to you for additional identification or payment verification. This step is to confirm that you indeed placed the order and to protect you from potential fraud. If this happens with your order, we will reach out to you right away to ensure that the delays are minimal.
Shipping & Delivery
The cost of shipping will vary depending on where you are shipping to, what is being shipped and how quickly you wish to receive your package. International shipments require the customer to claim their package at the nearest customs facility. You will be responsible for paying any duty fees, which will be determined upon pick up of your order.
As you checkout, you will have the option to select expedited options, if you are eligible. The availability and fulfillment of expedited shipping and delivery depends on the destination and the time the order is placed.
Please allow a processing time of 2 to 3 business days from the time of placing your order for your order to ship (this is only for processing, pulling and packing your order; this does not include transit time). During peak shopping periods, processing time may take longer.
Yeetonda Jewelry does not ship Saturdays, Sundays or on national holidays. Orders ship within 2 to 3 business days of placing your order. Occasionally, orders will take longer depending on stock availability. We will notify you via email if this is the case with your order.
Normally, transit times are typically 2 to 7 business days within the continental US and up to 3-5 weeks for international delivery.
- Orders shipping via Standard solution may take 7 to 12 business days to be delivered.
- Orders shipping via expedited methods arrive in about 5-9 business days (depending on the method selected).
- International Orders may take up to 5 weeks to arrive.
- Business days do not include weekends and/or holidays.
When you receive your shipping notification email, you may see that the tracking information says the label has been created and the carrier is "awaiting item." Your order has been handed over to the carrier but it can take a while for them to update the tracking. Please allow 6-8 business days, and let us know if there's no further movement within that time frame.
If you have any other questions about your order, please email info@yeetonda.com with these delays in mind.
Once the package has been picked up and transferred to the shipping provider, YeeTonda is no longer responsible for other delays that may occur.
As soon as your order is shipped, you will receive a confirmation email with tracking details. We recommend following your tracking closely to stay informed regarding the whereabouts of your order. If you are on a deadline or a strict timeline, we highly recommend looking into expedited shipping options.
If your package was returned to sender, there was likely an issue with your shipping address that made your order undeliverable and your package will be returned to our warehouse.
You have 30 days (from the date the package is returned to us) to contact us and claim back the items. After 30 days, the items will be put back into stock.
For all international orders, the cost of shipping will vary depending on where you are shipping to, what is being shipped (the weight) and how quickly you wish to receive your package.
Some international shipments require the customers to claim their package at the nearest customs facility. You will be responsible for paying any duty fees, which will be determined upon pick up of your order.
However, for orders from certain countries, customers may not need to pay taxes because our logistics company has already handled the relevant tax issues. Currently, these countries include the United States, the United Kingdom, Canada, Australia, and Japan.
Please allow up to 4-6 weeks for your shipment to arrive internationally, depending on the shipping method you choose when you place your order. We do our best to get our packages out as fast as we can!
However, after your package leaves the Yeetonda Jewelry headquarters, we have no control over the speed to which it arrives at your doorstep.
Returns
We want you to be 100% satisfied with your crystal energy! See below for details on our return policy
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To make your holiday shopping stress-free, we’re extending our return policy! Any order placed between November 20th and December 25th will be eligible for returns until January 31st.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at info@yeetonda.com . If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at info@yeetonda.com.
To request a return:
- Email us via info@yeetonda.com about the return
- Our customer service team will review your request and either approve or deny it.
- If your return is approved, you will receive instructions and a shipping label to send back your merchandise to our warehouse.
We recommended that you send the merchandise back in a padded envelope and that you insure the package. If the merchandise is lost or stolen in the mail, it is not the responsibility of Yeetonda Jewelry to replace it.
Please follow the instructions emailed to you once your return is accepted.
Exceptions / non-returnable itemsCertain types of items cannot be returned, like custom products (such as special orders or personalized items).
Unfortunately, we cannot accept returns on sale items or gift cards.
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Damages and issuesPlease inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
No, the shipping charges are not refundable.
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at info@yeetonda.com.
Why YeeTonda？
Every crystal used in YeeTonda's jewelry is 100% natural. Each batch of crystal materials is rigorously tested in laboratories to ensure authenticity, as only genuine natural crystals can deliver their true energetic benefits.
With over 8 years of experience in the jewelry industry, our crystal pieces go beyond traditional designs. We blend contemporary aesthetics with complementary energy crystals, creating versatile pieces perfect for daily wear, professional settings, and special occasions.
Each piece is thoughtfully crafted with a profound design concept, combining unique artistry with carefully selected energy crystals to create one-of-a-kind jewelry.
Our team includes internationally certified crystal healing practitioners who provide expert guidance on crystal usage, ensuring you get the most out of your jewelry.
1% of every order is donated to charities supporting individuals with anxiety and depression, helping to spread positive energy and create a continuous cycle of goodwill.
Every product comes in a beautifully handcrafted gift box, making it an ideal present for any occasion.